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Delivery, Returns & Refunds Policy

Returns & Refunds Policy

  • Goods sold are not exchangeable / returnable / refundable.
  • Goods will be checked and packed carefully before shipment, and customers shall bear the risk of any damage or loss during shipment.
  • If the item ordered is found not available afterwards, refund for the concerned item can be arranged.

Delivery Policy

  • Goods will be sent out in 3-7 working days upon receiving your order during office hours.
  • FREE delivery for a single purchase OVER HK$1,000 (net price after discount) to local home & commercial address, or SF Express EF Lockers.

Remarks

*Delivery service will be suspended when typhoon signal No.8 or above or a black rain warning is issued, custom be contacted to re-schedule delivery.

*Please send E-mail or whatsapp us if you have any special request.

*lease notify us if you need to change time or location, at least TWO day before the delivery.

*AQUA PLUS COMPANY LIMITED reserves the right to final decision if any disputes.

Contact Us:
Email:info@aquaprotech.com.hk